top of page

Request Service

Thanks for submitting! We'll reach out to schedule an appointment.

Business owners Steven and Halli

Business Hours

Mon - Fri

8:00 am – 6:00 pm

Available for emergency service after hours and weekends for an additional $100 convenience charge.

Chillax Heating and Air Conditioning LLC

901-598-1471

Have Questions Before Scheduling?

How soon can you come out?

We know it’s stressful when your heating or cooling isn’t working. Typically, we can book repair visits for same-day or next-day service, and maintenance appointments might be a little further out.

 

If you’re dealing with an emergency, like no heat in the middle of winter or no AC during a heatwave, just give us a call. We’ll make your home a priority and get your system back up and running as soon as we can.

What is the diagnostic fee, and can it be waived?

The diagnostic fee is an $80 service charge that includes the home visit and professional system diagnosis. Diagnosing HVAC systems requires skill, experience, and specialized tools, and this fee reflects the time and expertise needed to accurately identify the issue.​

 

Beginning in January 2026, diagnostic fees will no longer be waived or applied toward repair costs. We’ve adjusted add-on pricing for other services to keep overall costs fair and transparent for our customers.

How can I prepare for your visit?

To help us work safely and efficiently:

  • Clear the area around your thermostat, furnace, and outdoor AC unit (if needed).

  • Make sure attic ladders are accessible.

  • Secure pets, especially if nervous around strangers.

  • Ensure someone over the age of 18 will be home during your appointment.

  • Note any unusual symptoms or issues you’ve noticed. This can help us better identify intermittent issues.

What types of systems do you work on?

We service most standard residential HVAC systems, including central air conditioning (both standard and communicating systems), heat pumps, gas furnaces, air handlers/electric furnaces, and package units.

​​

We don’t service commercial locations, mini-splits, window/portable units, floor furnaces, space heaters, generators, water heaters, or refrigerators.

​

Not sure what you have? Reach out! We’re happy to take a look and point you in the right direction.

Not ready to schedule yet? If you’d like to troubleshoot on your own or learn more about system maintenance, you can visit our full FAQ page.

bottom of page